Privacy Policy

1. Introduction

Flagstaff Community Spotlight (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at flagstaffcommunityspotlight.com (the “Site”) or submit an application to be featured in our homeowner guide.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, business name, email address, phone number, website URL, mailing address, and other details you provide when filling out our application or contact forms.
• Usage Data: Information about how you interact with our Site, including pages visited, time spent on pages, referring URLs, and other diagnostic data.
• Device Information: IP address, browser type, browser version, operating system, and other technical details.
• Cookies and Tracking Data: We use cookies, web beacons, pixels, and similar technologies to track activity on our Site and hold certain information (see Section 6).

3. How We Use Your Information

We use the information we collect for purposes including:

• Processing and reviewing your application for placement in our homeowner guide
• Communicating with you about your application, account, or inquiries
• Providing, operating, and maintaining our Site and services
• Improving, personalizing, and expanding our Site and services
• Understanding and analyzing how you use our Site
• Developing new products, services, features, and functionality
• Marketing and advertising, including through Facebook and other third-party platforms
• Preventing fraud and ensuring the security of our Site
• Complying with legal obligations

4. Facebook Ads and Meta Pixel

We use the Meta Pixel (formerly Facebook Pixel) and other similar tracking technologies to measure, optimize, and build audiences for our advertising campaigns served through Meta Platforms, Inc. (“Meta”).

When you visit our Site, the Meta Pixel may collect information about your browsing behavior, including pages viewed, actions taken (such as form submissions), and device information. This data helps us deliver relevant advertisements to you on Facebook, Instagram, and other Meta platforms, and to measure the effectiveness of our advertising.

You can opt out of Meta’s interest-based advertising by visiting facebook.com/about/ads or youronlinechoices.com. You may also manage your ad preferences directly within your Facebook account settings.

5. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, email delivery, customer relationship management, and payment processing.
• Advertising Partners: Meta (Facebook/Instagram), Google, and other advertising platforms to deliver targeted ads and measure campaign performance.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell your personal information to third parties for monetary consideration. Any sharing for cross-context behavioral advertising is done solely to support our marketing efforts and is subject to opt-out rights described below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use the following types of cookies:

• Essential Cookies: Necessary for the Site to function properly.
• Analytics Cookies: Help us understand how visitors interact with the Site.
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Application data is typically retained for the duration of our business relationship with you and for a reasonable period thereafter for administrative, legal, or operational purposes.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Opt out of targeted advertising and the sale or sharing of your personal information.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the information in Section 12. We will respond within the timeframe required by applicable law.

9. Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Contact Us

If you have any questions about this Privacy Policy, or to exercise your rights, please contact us:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.